Contact us

Contact Us – CARLA HOME

CARLA HOME

Contact Us

We're here to help. Whether you have a question about your order, a product, shipping or returns, our team is happy to assist.

Get in touch info@wilsontradingimport.com
Response time Within 2 business days
Hours Mon – Fri
9:00 AM – 5:00 PM AEST
Location Manly, NSW
Australia
Before you get in touch

You might find your answer here

Our primary support channel is email. For the fastest response, please contact us at info@wilsontradingimport.com. Before reaching out, you may find the answer to your question in one of these pages:

🚚 Shipping & Delivery Delivery times, costs and order tracking. ↩️ Returns & Refunds How to return a product and our refund process. 💬 FAQ Common questions about orders, payments and products.
Orders

Order Enquiries

If your question is about an existing order, please include your order number in your email so we can assist you more quickly. Some matters may require investigation or coordination with our shipping partners, which can take additional time.

We aim to respond to all enquiries within 2 business days. During peak periods (Black Friday, Christmas, EOFY), response times may be slightly longer.

All enquiries are handled in accordance with our Terms of Service, Shipping & Delivery Policy and Returns & Refund Policy.

Wilson Trading Import Pty Ltd  |  ABN 51 649 718 043  |  Manly, NSW, Australia